Q: Do you guarantee your work?
A: Yes we do! ALL repairs are guaranteed for 90 days parts and labor.
Q: How long will it take to repair my device if I
come to the store?
A: The turnaround time depends on the type of repair your device needs.
For example:
iPhone Screen Replacement: 30-60 Minutes.
iPad 2,3,4, Air 1: 2-3 Hours
Dock Connector/Speaker/Home Button: 2-3 Hours.
Motherboard Repairs: Varies
Q: Do you repair non-apple smart phones and tablets?
A: Yes we can repair other smartphones and tablets. We don't stock non apple parts since there are so many other phones. We can get the parts for most devices in a few days.
Q: How long will a screen replacement take if I ship it in?
A: If you're shipping you iPhone/iPad/iPod in to us, it will be no more than 24 hours depending on the issue(s).
Q: What is the shipping address I should send my device to for repair?
A: You should pack your device securely, preferably in it's original packaging and ship it insured to:
iSurgeon
3463 Highway 17 Business
Murrells Inlet, SC 29576
Q: For iPad motherboard repairs, do you reassemble upon completion?
A: If you only ship in the motherboard, we have test parts we are able to use.
As for reassembly, we are able to do for your device but there will be an additional labor charge. You will also need to include a Digitizer.
Q: What forms of payment do we accept?
A: We accept cash and all major credit cards as well as PayPal
A: Yes we do! ALL repairs are guaranteed for 90 days parts and labor.
Q: How long will it take to repair my device if I
come to the store?
A: The turnaround time depends on the type of repair your device needs.
For example:
iPhone Screen Replacement: 30-60 Minutes.
iPad 2,3,4, Air 1: 2-3 Hours
Dock Connector/Speaker/Home Button: 2-3 Hours.
Motherboard Repairs: Varies
Q: Do you repair non-apple smart phones and tablets?
A: Yes we can repair other smartphones and tablets. We don't stock non apple parts since there are so many other phones. We can get the parts for most devices in a few days.
Q: How long will a screen replacement take if I ship it in?
A: If you're shipping you iPhone/iPad/iPod in to us, it will be no more than 24 hours depending on the issue(s).
Q: What is the shipping address I should send my device to for repair?
A: You should pack your device securely, preferably in it's original packaging and ship it insured to:
iSurgeon
3463 Highway 17 Business
Murrells Inlet, SC 29576
Q: For iPad motherboard repairs, do you reassemble upon completion?
A: If you only ship in the motherboard, we have test parts we are able to use.
As for reassembly, we are able to do for your device but there will be an additional labor charge. You will also need to include a Digitizer.
Q: What forms of payment do we accept?
A: We accept cash and all major credit cards as well as PayPal
